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Answers
to Frequently Asked Questions Security
/ Intrusion Protection Systems What is the
purpose of the 'Ready', 'Armed' and 'Trouble' indicators? 'Ready' indicator - this will illuminate when all zones are secure
'Armed' indicator - this will illuminate when the system is armed
'Trouble' indicator - this will illuminate when there is a system
trouble.
Please refer to your instruction manual for further details.
<< back to FAQ list >> What is the purpose of the three emergency
keys? These three sets of keys allow you to trip a panic alarm and instruct
the alarm system to send a signal to the monitoring center so that
help can be sent. The monitoring center will know the difference
between the fire and police panic buttons and will contact the
appropriate authorities.<<
back to FAQ list >> How can I silence the trouble beep on the
keypad? Press the '#' key<< back to FAQ
list
>> My trouble indicator is lit, how can I find out more information
on the problem? Press '*' then '2'. The keypad will display the current trouble
or troubles.
Each system contains a different list of trouble conditions. Please
refer to your instruction manual for further details.<< back
to FAQ list >> What
if I make a mistake while entering a code to arm or disarm? Press
the "#" key and re-enter your code.<< back
to FAQ list >> Where
can I find a manual for my security system? Please visit the Support page to download your user manual.<<
back to FAQ list >> My system has a low battery trouble indication,
what should I do? This trouble indicates that the backup battery is low or requires
replacement. A battery will last typically between 3 - 5 years.
When the battery requires replacement or is low, the system will
indicate a trouble on the keypad and if monitored, may report a
signal to the central monitoring station. Contact ET to have your
system serviced.<<
back to FAQ list >>
Surveillance
Systems
Are Color Cameras better than Black and
White (B/W)? B/W cameras are still more adaptable in lower light applications
than color cameras. Lately, the price difference between the two
types of cameras has diminished considerably in addition to color
cameras are now able to still produce images at a very low light
level. If you have any other questions, please contact our customer
support for cameras that will work the best in your application.
<< back to FAQ list >>
What kinds of video cameras integrate
with an ET Digital Video system? Wired, wireless, color, and black & white cameras are all
compatible with ET Digital Video systems. <<
back to FAQ list >> Can I use my old cameras mixed with new
ones? Most digital video recording products will handle a combination
of color and B/W cameras.
There only tends to be a problem when older and newer cameras are
used simultaneously with incompatible image synchronizing systems.
This may cause interference between cameras, but this is very rare.
<< back to FAQ list >>
What is an auto-iris lens? With cameras mounted in various areas in and outdoors, the light
conditions vary constantly. An auto-iris lens solves the problem
of changing light with an electric motor-driven iris, which is opened
or closed according to signals fed to it from the camera. <<
back to FAQ list >> What distance from the ET Digital Video
system can cameras be placed? RJ59 Coaxial Cable allows cameras to be placed up to 600 feet
from the ET Video system and up to 1,000 feet with RG6 Coax. Longer
runs can be made using fiber optic and wireless trancievers.<<
back to FAQ list >> How many cameras can be used with a single
J2 Digital Video system? 1 - 16 cameras can be used on an ET Digital
Video system, depending on the model. However, several
units can be integrated together to support any size project.<<
back to FAQ list >> Can the DVR detect motion to determine
when to record? ET Digital Video systems offer interval
motion detection per camera. The software allows the user to control
what area of the frame or image triggers motion. The control of
motion can be controlled within these zones and can be turned
on
or off with the click of a mouse. The motion sensing capabilities
can be controlled in the same manner a motion sensor in an existing
security system. The option of only recording based on motion sensing,
prevents scanning hours of video of a room that may not change
for
long periods of time. The standard operation
of the DVR is to recorded based on the scheduled program. <<
back to FAQ list >> What does FPS mean? Frames Per Second. This is a measurement
of how many frames of video are recorded per second and effects
how smooth the video looks during playback. The fewer frames
recorded per second, the more broken the video looks and the
higher the chance of missing fast moving objects.<<
back to FAQ list >> How many FPS do I need? Increasing the amount of frames per second improves the video
quality but uses more hard disk space. An optimal solution is available
for each type of application. For normal business use, 7-15 FPS
is the most widely used.
Most other companies offer 3 FPS on their standard packages, where
we normally offer a standard of 7 FPS for the same price. For Real
Time recording, the recommended rate is 30 FPS. For applications
such as monitoring cash register systems or money, 30 FPS/channel
systems are recommended. <<
back to FAQ list >> Do I need 30 FPS or close to real time
recording all cameras? Depending on the type of application that he cameras are in and
where the cameras are placed, the FPS recorded may vary. Digital
Video Recording systems are normally intended to record every-day
surveillance or crime intruders, depending on the application. <<
back to FAQ list >> Can DVR cameras be viewed remotely?
Yes, if the remote computer and the DVR system are connected to
an internal or external network, remote viewing capability is available
via the network or by remote dial-up. <<
back to FAQ list >> How many people can view the system remotely?
Via a web browser, an unlimited number of connections can access
the DVR system. However, most remote functions are only available
by using the client software where more than one user can access
the system, but one is recommended for optimal performance of the
system. << back to FAQ
list >> When viewing cameras on the DVR monitor,
do I have the capability to view different cameras?
The software allows the user to pick and choose which cameras are
displayed on the screen. This option is very useful when placing
an additional monitor in a public place if all cameras do not need
to be in view. << back
to FAQ list >> How long does it take to retrieve stored
video on an ET system? Reviewing the time-indexed video is very easy. When reviewing
video on a digital system, the spot can be identified instantly
as opposed
to an analog system that can take several minutes to find the correct
area on the tape. This capability can be done on the ET
Digital Video system or remotely. <<
back to FAQ list >>
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